Thank you for your interest in The Straw.
Our lifetime warranty covers any defects in material or workmanship under normal use.
If The Straw proves defective because of improper material or workmanship, under normal use and maintenance, we will replace it, at no charge.
This is a limited warranty, and does not cover any problem that is caused by:
conditions, malfunctions or damage not resulting from defects in material or workmanship.
To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for your case.
You can start a claim using the Contact page or by email.