What materials are used to make The Straw?
The Straw is made with high quality anti-rust 304 stainless steel. Both mouthpiece and gasket are food grade and latex free, for safe sipping. Last but not least, the innovative water tight case has been designed with durable, food safe plastics that can be recycled. The bottle is PET (Polyethylene Terephthalate), commonly used for bottles, jars, and containers. The case and divider are PP (Polypropylene), widely used in food storage, medical supplies, and the automotive industry.
What are The Straw Dimensions?
The main section with mouthpiece is 7cm (2.75 inches), each extension piece adds 6.5cm (2.5 inches) to the length. The Straw has a total length of 26.5cm (10.4 inches) using all 4 pieces with an outside diameter of 8mm and an inside diameter of 6mm.
The case stands just 8.4cm (3.3 inches) tall with a diameter of 3.1cm (1.2 inches).
Last, but not least, the cleaning brush is 8cm (3.1 inches).
What kind of drinks can I have with The Straw?
You can comfortably enjoy drinks of many sorts and sizes! With a silicone mouthpiece, your lips will be protected from cold or warm drinks that may change the temperature of The Straw. Using a short glass? No problem! Just use 1 or 2 pieces for the perfect size. Need something bigger for an extreme size container? You can use all 4 pieces and even combine 2 or more sets!
*Please use caution when using The Straw with very hot drinks to avoid unnecessary burns.
How do I clean my Straw?
This is the best part! For a quick rinse throughout the day, simply add a small amount of water or mouthwash to the case. When your'e done using The Straw, put it back in the case and shake it up! Ready to use multiple times throughout the day, wherever you go. We recommend changing the cleaning solution daily and hand washing with soap regularly. The Straw itself can be safely washed in the dishwasher if preferred. However, the case may warp in some high temperature dishwashers, hand washing is recommended.
We do not recommend leaving your straw case in direct sunlight for extended periods of time. The intense heat may cause the case to warp. It is best to keep your case in the shade when possible.
What is the return policy?
We are committed to providing you a high quality product and superior customer service. If you are not satisfied with your product, we will provide a full refund within 14 days of purchase.
Please contact us before sending your product by mail.
Does The Straw ship internationally?
Yes! We have excellent shipping rates world wide! Please fill out your shipping information to see up to date shipping rates for your destination.
What fees can I expect from an international shipment?
Any order that is shipped internationally from a Canadian warehouse may be subject to customs duties/fees. We are unable to include these fees in our shipping charges; mark orders as 'gifts' or adjust the price declared on orders.
Why is my order taking longer than expected to arrive?
We are proudly partnered with an amazing third-party to help us deliver our product across the globe. They work tirelessly to guarantee the best shipping rates and time possible. Please keep in mind, shipping does not always go as planned. Sometimes weather and human error can cause delays. If you are experiencing a longer than expected ship time, contact our customer service team and we will work with you to resolve the issue as fast as possible. Thank you for your patience and commitment to making the world a better place!
What does the warranty cover?
Any manufacturing defects are covered! If The Straw is damaged due to operator error, we will not be able to replace your item. However, if you contact us about what happened we will be happy to give you a discounted rate! :)
Is The Straw available for wholesale?
For all wholesale inquiries, please email firstname.lastname@example.org
What e-mail should I contact for questions about The Straw?
For all general inquiries, please send an email to: email@example.com or fill out the Contact Form.
What is The Straw's Mailing Address?
Angry Alien Enterprises Inc.
377 Warminster Sideroad,
Coldwater, ON, L0K 1N0, Canada
What is Angry Alien Enterprises Inc.?
Angry Alien Enterprises Inc. is responsible for the design and development of The Straw. We will be launching new versions of The Straw and other planet friendly products in the future! Please subscribe to The Straw mailing list and stay up to date with all new releases!